Apache Ambari Troubleshooting
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2017-10-30

Abstract

The Hortonworks Data Platform, powered by Apache Hadoop, is a massively scalable and 100% open source platform for storing, processing and analyzing large volumes of data. It is designed to deal with data from many sources and formats in a very quick, easy and cost-effective manner. The Hortonworks Data Platform consists of the essential set of Apache Hadoop projects including MapReduce, Hadoop Distributed File System (HDFS), HCatalog, Pig, Hive, HBase, ZooKeeper and Ambari. Hortonworks is the major contributor of code and patches to many of these projects. These projects have been integrated and tested as part of the Hortonworks Data Platform release process and installation and configuration tools have also been included.

Unlike other providers of platforms built using Apache Hadoop, Hortonworks contributes 100% of our code back to the Apache Software Foundation. The Hortonworks Data Platform is Apache-licensed and completely open source. We sell only expert technical support, training and partner-enablement services. All of our technology is, and will remain free and open source. Please visit the Hortonworks Data Platform page for more information on Hortonworks technology. For more information on Hortonworks services, please visit either the Support or Training page. Feel free to Contact Us directly to discuss your specific needs.


Contents

1. Troubleshooting Ambari Deployments
Reviewing Ambari Log Files
Resolving Ambari Install and Setup Problems
Problem: Browser crashed before Install Wizard completes
Problem: Install Wizard reports that the cluster install has failed
Problem: Ambari Agents May Fail to Register with Ambari Server.
Problem: The “yum install ambari-server” Command Fails
Problem: HDFS Smoke Test Fails
Problem: yum Fails on Free Disk Space Check
Problem: Ambari Agents fail to register during the Confirm Host step
Resolving Cluster Deployment Problems
Problem: Trouble Starting Ambari on System Reboot
Problem: Metrics and Host information display incorrectly in Ambari Web
Problem: On SUSE 11 Ambari Agent crashes within the first 24 hours
Problem: Attempting to Start HBase REST server causes either REST server or Ambari Web to fail
Problem: Multiple Ambari Agent processes are running, causing re-register
Problem: Ambari stops MySQL database during deployment, causing Ambari Server to crash
Problem: Cluster Install Fails with Groupmod Error
Problem: Host registration fails during Agent bootstrap on SLES due to timeout
Problem: Host Check Fails if Transparent Huge Pages (THP) is not disabled
Problem: DataNode Fails to Install on RHEL/CentOS 7
Problem: When running Ambari Server as non-root, kadmin couldn't open log file
Problem: Adding client-only services does not automatically install component dependencies.
Problem: Automatic Agent Registration with SSH fails for a non-root configuration
Problem: Ambari Server will not start with “DB configs consistency check failed.”
Problem: The Ambari Metrics Monitor fails to install on SLES 11.
Resolving Cluster Upgrade Problems
Problem: Versions tab does not show in Ambari Web.
Problem: YARN Service Checks Fail and ResourceManager fails to start
Problem: After HDP 2.2 -> 2.3 Manual Upgrade, Ambari alerts service flags Kafka Broker down.
Problem: Ranger Admin UI does not function after upgrading HDP from 2.2 to 2.3
Problem: Rolling or Express Upgrade fails while stopping HBase RegionServers
Resolving General Problems
Problem: When installing HDP 2.3.0 or 2.3.2, YARN ATS fails to start.
Problem: After upgrading to Ambari 2.2, you receive File Does Not Exist alerts.
During Enable Kerberos, the Check Kerberos operation fails.
Problem: Hive developers may encounter an exception error message during Hive Service Check
Problem: API calls for PUT, POST, DELETE respond with a "400 - Bad Request"
Problem: Ambari is checking disk full on non-local disks; causing a high number of auto-mounted home directories
Problem: Ambari Web shows Storm summary values as N/A in a Kerberized cluster
Problem: kadmin running Ambari Server as non-root, cannot open log file.
Problem: After changing NameNode RPC port, Ambari shows both NameNodes as standby.