Unlocking locked out user accounts in Hue

If Hue is configured to lock out a user account after a set number of invalid login attempts, then the users get an "Account locked: too many login attempts. Contact an admin to unlock your account." error message. As an Admin, you can unlock user accounts from the Hue web interface.

  1. Log in to the Hue web interface as an Administrator or a Hue superuser.
  2. Expand your user name on the left assist panel and click Administer Users.
    The User Admin page is displayed.
  3. Click on the username that you want to unlock.
  4. Go to the Step 3. Advanced tab and select the Unlock Account option.
  5. Click Update User.
The user should be able to log in to Hue.