Backup Ambari
You must backup Ambari.
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Create Ambari database dump.
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On Postgres
pg_dump ambari -U ambari > pre_upgrade.sql
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On MySQL or MariaDB
mysqldump -u ambari ambari > pre_upgrade.sql
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On Postgres
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Backup the following:
/etc/ambari-server/conf/ambari.properties /etc/ambari-agent/conf/ambari-agent.ini