Frequently Asked Questions (FAQs)
Does CDSW-on-HDP require a license key?
Cloudera Data Science Workbench is fully functional during a 60-day, non-renewable trial period. The trial period starts when you create your first user. When the 60-day period ends, functionality will be limited. You will not be able to create any new projects or schedule any more workloads.
At this point, you must obtain a Cloudera Enterprise license and upload it to Cloudera Data Science Workbench. Cloudera Data Science Workbench will then go back to being fully functional.
How do I file a support case for CDSW-on-HDP?
If you have encountered an issue, you can create a support ticket in the Cloudera Support portal.
You can also use SmartSense to collect diagnostic data and cluster metrics from Ambari.