Editing table layout in CEM

Learn how to customize the agent listing view to suit your specific requirements efficiently.

With the table layout editor, you can change which attributes are displayed on the agent listing table and adjust the order of the columns as needed. To open the editor, click Edit Table Layout at the top-right corner of the screen, as shown in the following image:

The Edit Table Layout dialog appears:

You can select columns for display in the Columns to Display section on the left. You can change the order of display in the Displayed Column Order section by dragging and dropping items to the preferred order.

Additionally, you can bookmark or share the customized table layout by using the URL.