Configuring the Frequency of Diagnostic Data Collection

By default, collects diagnostic data on a weekly basis. You can change the frequency to daily, weekly, monthly, or never. If you are a Enterprise customer and you set the schedule to never, you can still collect and send data to on demand. If you are a Enterprise customer and you set the schedule to never, data is not collected or sent to .

  1. Select Administration > Settings.
  2. Under the Support category, click Scheduled Diagnostic Data Collection Frequency and select the frequency.
  3. To set the day and time of day that the collection will be performed, click Scheduled Diagnostic Data Collection Time and specify the date and time in the pop-up control.
  4. Enter a reason for the change and click Save Changes.
    You can see the current setting of the data collection frequency by viewing Support > Scheduled Diagnostics: in the main navigation bar.