Disabling the Automatic Sending of Diagnostic Data from a Manually Triggered Collection

If you do not want data automatically sent to after manually triggering data collection, you can disable this feature. The data you collect will be saved and can be downloaded for sending to Support at a later time.

  1. Select Administration > Settings.
  2. Under the Support category, uncheck the box for Send Diagnostic Data to Automatically.
  3. Enter a Reason for change, and then click Save Changes to commit the changes.