You can collect and download CDP Private Cloud diagnostic data for different
components and services from the Administration page of the
Management Console. In addition, you can specify the type of workloads and the duration for
which you want to collect the diagnostic data.
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On the Management Console home page, select Administration >
Diagnostic Data.
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Click Collect and Send Diagnostic Data.
A pop-up window opens where you can customize the type of diagnostic data to
collect.
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Specify the various options on the Collect and Send Diagnostic Data window to
gather the diagnostic data based on your requirements.
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Click Collect and Send Diagnostic Data in the pop-up
window.
Management Console initiates the process of generating the diagnostic data
based on the options that you select. After the data is generated, the
Last Collected Time field is updated with the
collection time.
If your system is connected to the internet, Management Console collects the
diagnostic data and sends it to Cloudera Support.
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To manually download the diagnostic data, click the Last Collected
link.
The diagnostic data is downloaded in a .zip
file. You can
send this file to Cloudera support.