Incorrect installation parcel placement

Adding the Cloudera Observability On-Premises installation parcels in the wrong directory on the Cloudera Management Server host causes distribution and activation issues. The Cloudera Observability On-Premises installation parcel files must reside in the /opt/cloudera/parcel-repo directory.

Issues arise when the Cloudera Observability On-Premises installation parcels are incorrectly placed in the wrong directory and the Cloudera SCM server is restarted. This task discusses the type of error messaged generated, where to locate the parcel error messages, and what to do when you receive this type of message.

If your installation of Cloudera Observability On-Premises fails and you receive a message that reports a "getpwnam()" error, do the following:

  1. Verify that the Cloudera Observability On-Premises installation parcels are residing in the /opt/cloudera/parcel-repo directory of the Cloudera Management Server.
  2. Verify whether the parcel is correctly distributed and activated, by going to the Parcels page in Cloudera Manager.
    An example of the errors displayed on the Parcel page during the Cloudera Observability On-Premises parcel distribution process is shown below:

  3. In a terminal, move the displaced parcel from the wrong directory to the /opt/cloudera/parcel-repo directory.
  4. Restart the Cloudera SCM server and Cloudera SCM agent by using the following commands:
    service cloudera-scm-server restart
    service cloudera-scm-agent restart