Learn about resetting your password.
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Access your platform URL.
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Click Can't Login on the login page.
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Enter you password and click Submit to submit your password
reset request.
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Check your mailbox for the password reset email.
Figure 1. Example password reset email
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Click Reset My Password in the email.
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Complete the form with your email and new password, and click
Reset.
You are redirected to the login page where you can use your new password.