How to reset your password

Learn about resetting your password.

  1. Access your platform URL.
  2. Click Can't Login on the login page.
  3. Enter you password and click Submit to submit your password reset request.
  4. Check your mailbox for the password reset email.
    Figure 1. Example password reset email
  5. Click Reset My Password in the email.
  6. Complete the form with your email and new password, and click Reset.
You are redirected to the login page where you can use your new password.