Cloudera Docs

Introduction to Knowledge Hub Implementation for Point Person

Cloudera Octopai Knowledge Hub automates metadata harvesting from ETL, DB, and Reporting systems to populate data assets, reducing manual effort and enhancing efficiency.

Take maximum advantage of the Knowledge Hub automation

If you have additional documentation, such as excel spreadsheet with descriptions, Cloudera Octopai can upload this to the Knowledge Hub as well. Everything you give it will enable it to produce fuller, more comprehensive data asset entries, necessitating less human involvement and saving your users time and effort.

Knowledge Hub entries still need human review and enrichment to be of maximum benefit. To execute this in the most effective way possible, consider the following recommendations:
  • Concentrate initial efforts on enriching the Knowledge Hub to the most used data assets.

    As almost everything else, your company’s data assets subscribe to the 20-80 rule. About 20% of your data assets are responsible for 80% of your company’s data use and value you derive from data. Identify those assets and assign responsible parties to actively go in and enrich their Knowledge Hub entries.

  • Emphasize to participants how this Knowledge Hub will make life and work easier.

    The friendly introductions Cloudera Octopai provided for you have that focus. Use that model when you communicate personally as well. For example, when assigning a technical user the responsibility to enrich a Knowledge Hub entry that means more work for him, Cloudera Octopai recommends couching it the following way:

    So, Joe, I see you created this great data asset that so many people in our organization could gain from. But very few people know about it, and of those who do, almost all of them have the same questions that you have to answer over and over again. I’m going to put you down in the Knowledge Hub as the data asset owner so that you can add anything users should know in order to use your data effectively. You’ll also be able to answer any questions - once and only once - in the notes on the asset entry. Many more people will be able to leverage the asset you created, but fewer will disturb you unnecessarily.

  • Add updating the Knowledge Hub to pre-existing data management routines.
  • Integrate human checks and updates to Knowledge Hub entries into your processes for handling change requests, user inquiries, new data assets and other pre-existing data management responsibilities, including the following actions:
    • Make it a standard part of a new project to document its data assets in the Knowledge Hub
    • Make it a step in closing a change request or a deployment to update the Knowledge Hub for the specific asset that the change request addressed
    Just adding these checkboxes to your existing checklists and routines can be a powerful Knowledge Hub management tool. Slowly and painlessly, your Knowledge Hub will become more comprehensive and even more effective.

Cloudera Octopai aims to help you leverage your Data Catalog. If you have any questions or issues, contact Cloudera Support.