Troubleshooting Installation Issues

Provides guidelines when encountering issues with a Workload XM installation. If problems still exist, contact Cloudera support.

Failure Creating a Phoenix Schema
Mapping a Phoenix schema to a HBase namespace enables multitenancy. Before running a Phoenix job you must verify that namespace mapping is enabled in the HBase safety valve. Once enabled, tables that are created with the Phoenix schema are mapped to the HBase namespace.
Incorrect Installation Parcel Placement
Adding the Workload XM installation parcels in the wrong directory on the Cloudera Management Server host causes distribution and activation issues. The Workload XM installation parcel files must reside in the /opt/cloudera/parcel-repo directory.