DSS Administration
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Widgets don't paint on dashboard

Condition

When loading the Dashboard, the widgets don't paint correctly (no data loaded).

Cause

There are errors occurring on the Profiler jobs.

  • Check for failed profiler jobs:
    1. From Profiler > Jobs, filter to the cluster whose dashboard is failing.
    2. Filter the job status to Failed.
    3. Use these failed profiler jobs to help troubleshoot the root cause.
  • Verify that the Dataplane Profiler service is running in Ambari.
    1. Go to Ambari > Dataplane Profiler and check the status of the service.
    2. If the service is down, turn it on.