Cloudera Data Engineering diagnostic bundles and summary status

Cloudera Data Engineering provides the ability to download log files, diagnostic data, and a summary status for the running Cloudera Data Engineering services and virtual clusters. You can provide this data to Cloudera Support for assistance troubleshooting an issue.

The following section describes about Cloudera Data Engineering Diagnostic Bundles and Summary Status, and the information collected in each.

Diagnostic Bundle

The diagnostic bundle is a collection of the logs from the Cloudera Data Engineering Services. These logs can be downloaded on-demand from Cloudera Data Engineering UI. Cloudera Data Engineering gives you the functionality to select the sources for which you want to download the logs and you can also select a predefined or custom time range for these logs.

Information Collected in Diagnostic Bundles
  • Container logs for all running Cloudera Data Engineering service pods (excluding user compute pods).

Summary Status

The Status Summary shows the status of each service instance being managed by the Cloudera Data Engineering Control Plane. It is a package of JSON files consisting of information related to configuration, monitoring, logging, events and health test results of the service and its instances.

Information Collected in Summary Status

  • Status of all cloud resources created during Cloudera Data Engineering provisioning
  • Kubernetes resource status for critical infrastructure pods, deployments, pods, services and events for core service infrastructure pods or virtual cluster infrastructure pods