Collecting operational database diagnostic bundle
Learn how to download or upload diagnostic bundles to troubleshoot issues in a Cloudera Operational Database environment.
To troubleshoot issues in your Cloudera Operational Database, you can download diagnostic bundles of log files. These log files are generated when you run some operations in your Cloudera Operational Database environment.
You must be logged into the Cloudera Operational Database as an administrator.
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Click .
The options for generating the diagnostic bundles are displayed as shown in the following image:
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Select the destination where you want to collect the diagnostic bundle.
- Download: You can download a diagnostic bundle to your local computer.
- Upload: You can upload a diagnostic bundle
directly to the Cloudera support incident portal. You need to specify the
support case number while uploading it.
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Click Collect.
The following message is displayed:
“Collection of Diagnostic Bundle for <db_name> initiated. Please go to details page for more information.”The jobs that have been triggered for generating the diagnostic bundles are displayed, as shown in the following image:
