Ensure that you are using an operating system that supports Hue.

The following 64-bit operating systems support Hue:

Ensure that you are using a browser that can access Hue.

While Hue only runs on Linux, you can access Hue using browsers that run on Linux, Windows, or Mac.

See Browser Requirements in the Automated Install with Ambari Guide for a complete list of browsers that work with Hue.

Ensure that you are using database that supports Hue.

Refer to Supported Database Matrix for the Hortonworks Data Platform for a complete list of supported databases.

Ensure that you have Python 2.6.6 or higher installed.

Ensure that you have python-mysql package is installed if you plan to use Hue with MySQL.

Ensure that you have at least core Hadoop on your system. See Configure the Remote Repositories for more information.

Ensure that the HDP repositories are available:

yum list hue hue-*

The output should list at least one Hue package, similar to the following:

hue.x86_64 <version>
hue-beeswax.x86_64 <version>
hue-common.x86_64 <version>
hue-hcatalog.x86_64 <version>
hue-oozie.x86_64 <version>
hue-pig.x86_64 <version>
hue-server.x86_64 <version>

If yum responds with Error: No matching package to list, yum cannot locate a matching RPM. This can happen if the repository hosting the HDP RPMs is unavailable, or has been disabled. If this occurs, follow the instructions at Configure the Remote Repositories to configure either a public or private repository before proceeding.

Ensure that you have openssl library 1.0.0 or higher installed.

On SUSE11 SP3/SP4:

zypper install openssl1 libopenssl1_0_0 libopenssl1-devel

On RHEL6/CentOs6:

yum install openssl openssl-devel