Edit table layout in CEM

Learn how to make the agent listing view as customizable as possible depending on your needs.

With the table layout editor, you can change which attribute you want to see on the agent listing table. In addition you can also modify the order of the columns. To open the editor, click the Edit Table Layout button at the top-right corner of the screen, as shown in the following image:

The Edit Table Layout dialog appears, as shown in the following image:

You can select columns for display in the Columns to Display section on the left. You can change the order of display in the Displayed Column Order section through dragging and dropping items to the desired order.

You can bookmark or share the configured table layout by using the URL.