Troubleshooting Cloudbreak
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Failed to retrieve the server's certificate

Cloudbreak-managed cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate".

The most common reasons for this error are related to using your own custom image. If you are using your own custom image:

  • If using the CLI, you must send the imageId explicitly in the CLI in the cluster template request.
  • There was a breaking change between Cloudbreak 2.4 and 2.7 versions. If you burned your image for Cloudbreak 2.4, and you would like to use Cloudbreak 2.7 or newer, you must burn a new image.