Debug agent in CEM

Learn how to use the debug command functionality which allows you to collect debug information from agents utilizing the C2 protocol.

Execute the debug command to initiate the operation to the agent by using the Debug Agent button, as shown in the following image:

This operation command initiates the debug request within the next heartbeat to the agent, and the view shifts to the Commands tab. The following image shows that the debug request is in progress:

When the agent receives it in the next heartbeat, it starts to upload the files to the EFM server.

When the files are available in the EFM server, a download button appears in the command details.

You can control the maximum uploadable file size by changing the parameter. The default value of the parameter is 16 MB which is the maximum value supported by the current storage implementation.