Disabling Expedited Support
Describes how to disable the Cloudera Support temporary read-only access to your environment's workload diagnostic information that is collected by Telemetry Publisher for Cloudera Observability.
By default, the Expedited Support feature is enabled. Learn how to disable read-only access to your workload diagnostic information by Cloudera Support when troubleshooting help is no longer required.
Expedited Support grants read-only troubleshooting access to your Cloudera Support team. It provides access to
the same details and information that was sent by Telemetry Publisher to Cloudera Observability. Expedited Support enables the Cloudera Support team member who is
assisting you with a support case the ability to review any workload related issues
without requiring you to collect and send the workload details. This results in a
direct and accelerated troubleshooting experience.
These steps assume that you have been assigned by your administrator the Cluster Admin access role (ObservabilityClusterAdmin).
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Verify that you are logged in to the Cloudera Observability web UI.
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