Disabling Expedited Support
Describes how to disable the Cloudera Support temporary read-only access to your environment's workload diagnostic information that is collected by Telemetry Publisher for Cloudera Observability.
By default, the Expedited Support feature is enabled. Learn how to disable read-only access to your workload diagnostic information by Cloudera Support when troubleshooting help is no longer required.
Expedited Support grants read-only troubleshooting access to your Cloudera Support
team. It provides access to the same details and information that was sent by
Telemetry Publisher to Cloudera Observability. Expedited Support enables the
Cloudera Support team member who is assisting you with a support case the ability to
review any workload related issues without requiring you to collect and send the
workload details. This results in a direct and accelerated troubleshooting
experience.
These steps assume that you have been assigned by your administrator the Cluster Admin access role (ObservabilityClusterAdmin).