Reenabling Expedited Support
Describes how to grant Cloudera Support temporary read-only access to your environment's workload diagnostic information that is collected by Telemetry Publisher for Cloudera Observability.
By default, the Expedited Support feature is enabled. Learn how to re-enable read-only access to your workload diagnostic information by Cloudera Support when troubleshooting help is required after disabling.
Expedited Support grants read-only troubleshooting access to your Cloudera Support team. It provides access to
the same details and information that was sent by Telemetry Publisher to Cloudera Observability. Expedited Support enables the Cloudera Support team member who is
assisting you with a support case the ability to review any workload related issues
without requiring you to collect and send the workload details with a support case.
This results in a direct and accelerated troubleshooting experience.
These steps assume that you have been assigned the Cluster Admin access role (ObservabilityClusterAdmin) by your administrator.