Troubleshooting ClustersPDF version

Failed to retrieve the server's certificate

Cloudera Data Hub cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate".

When a cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate", the most common reasons for this error are related to using your own custom image. If you are using your own custom image and if using the CLI, you must send the imageId explicitly in the CLI in the cluster template request.

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