Downloading Diagnostic Bundles for a Workspace

This topic describes how to download diagnostic bundles for an ML workspace.

Required Role: MLAdmin

Make sure you are assigned the MLAdmin role in CDP. Only users with the MLAdmin role will be logged into ML workspaces with Site Administrator privileges.

Log in to the CDP web interface at https://console.us-west-1.cdp.cloudera.com using your corporate credentials or any other credentials that you received from your CDP administrator.
Click ML Workspaces.
Click Admin > Support.
Select Include Engine Logs if needed.
Select the time period from the dropdown and click Download Logs.

This will download a .zip file to your machine. The data in these bundles may be incomplete. If it does not contain logs for time period you are looking for, there are a number of possible reasons:

There is a delay between the time the logs are initially generated by a workload and the time they are visible in S3. This may be approximately 1 minute due to buffering during streaming, but can be significantly longer due to eventual consistency in the cloud storage.
Another user or process may have deleted data from your bucket; this is beyond the control of Cloudera Machine Learning.
There may be a misconfiguration or an invalid parameter in your request. Retrieving logs requires a valid cloud storage location to be configured for logging, as well as authentication for Cloudera Machine Learning to be set up properly for it. Requests must pertain to a valid engine in a valid project.